Good morning. I'm writing to comment on your Covington, GA office. First, let me start by saying how incredibly friendly and cheerful everyone in the office is. I have never had an interaction with them that wasn't extremely positive. In fact, I have nicknamed them "sunshine" since they are always so incredibly upbeat and happy. For the Covington office, Sunrise would be more appropriate than Sunset! I went through a situation that caused me to put myself in a negative situation with your office. However, the manager worked with me and we resolved the issue. Once it was resolved we talked and she was extremely kind to give me a second chance to prove that it was the situation and not me. I wanted to make sure the ladies at the Covington office are recognized for their kindness, professionalism, and overall helpfulness to your customers.

Thank you for allowing me the opportunity to pass this along.