CAREERS

We are always accepting applications for the following positions.

Branch Manager

The branch manager is accountable for the day-to-day activities of the branch. He/she ensures that all policies and procedures are carried out effectively and maintains communication between the staff and upper management. He/she also provides support, training, and guidance to the staff. The Manager position oversees 1 to 4 employees within his/her location.

QUALIFICATIONS

Previous experience in management, collections, or the finance industry is a plus. The manager must make sure that all daily duties of the branch and staff are completed every day. Efficiency is maintained by training employees continuously on company policy and procedures. The manager provides the leadership necessary to motivate employees and creates and maintains a high degree of branch production by meeting and exceeding company standards involving loans, collections, and expense control.

REQUIRED

A high school diploma or equivalence is required, as is the ability to get a Credit Insurance Agent’s license.

Assistant Manager

The Assistant Manager is responsible for his/her contact work by phone and in the field. Contact work consists of making contact via the telephone, scheduling office visits with customers, or conducting customer site visits. The Assistant Manager also assists the Branch Manager by selling products and services.

QUALIFICATIONS

Previous experience in collections or the finance industry is a plus. The Assistant Manager must have strong communication skills, leadership skills, problem-solving skills, and computer skills.

REQUIRED

A high school diploma or equivalence is required. The Assistant Manager must have the ability to get a Credit Insurance Agent’s license.

Customer Service Representative

The CSR plays a vital part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must correctly fill out most office forms and reports and maintain the master cash drawer, bank deposits, and related daily transactions.

QUALIFICATIONS

Previous experience in customer service, collections, or the finance industry is a plus. The CSR must have computer skills.

REQUIRED

A high school diploma or equivalence is required. The Assistant Manager must have the ability to get a Credit Insurance Agent’s license.

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