Frequently asked questions

We currently do not offer an on-line payment option. We can accept debit card payments over the phone, but there is a convenience fee in our Georgia branches for this option. Debit card payments made in person do not incur a convenience fee. We accept all other traditional payments such as cash, checks, and money orders.
Having less than perfect credit does not disqualify you for a loan. We consider several factors when making a loan decision, and your credit history is only part of the decision. We understand life can throw you a curveball. In fact, since we report credit, if we do make a loan, you may be able to improve your credit score by making on-time payments.
To apply simply visit or call your closest branch.

An installment loan is a loan with scheduled equal payments over a specified term. Your payment will be the same each month, providing that payments are made on time.

Payments will vary based on the loan size and terms of the loan. Contact your local branch.
Part of the decision process is determining your budget and what you can afford. Our loan sizes may vary depending on your state, but range from $100-$3000.
Yes, we use collateral to help secure your loan. Contact your local branch for what items can be used.

Yes, we make personal loans where we record a lien on a title to make the personal loan stronger, but we do not make loans based solely on the value of a vehicle. Additional collateral is required.

Yes, we offer free, no-obligation estimates on tax preparation. That way, you can decide if we are the best fit for your needs.

We offer a wide range of tax products, and based on your personal needs the fee can vary. That’s why we offer a free, no-obligation quote to all potential tax customers. We also offer a *Tax Advance loan to qualifying customers so you can receive your money once the IRS accepts your tax return.

Currently, we do not offer an online loan application option. The quickest way to initiate the loan application process is to visit or contact your nearest branch directly. Our dedicated team can take your application in person or over the phone. Or you can submit your contact information using this form, and a branch associate will contact you to proceed.

No, there’s no penalty for repaying your installment loan early. In fact, it can help you save on interest costs.
We do not have a grace period. If you anticipate difficulty making a payment, it’s crucial to contact your local branch as soon as possible. We may be able to work out a solution to help you through temporary financial challenges. Late fees may apply after a certain time.

Required documents may include W-2s, 1099s, proof of income, and relevant deductions. Check with your local branch or our tax experts for a comprehensive list tailored to your situation.

Yes, we are committed to enhancing your financial knowledge. Take a look at our blog or our resource center for tips and guides that can help you make informed decisions about budgeting, credit, and financial planning.

Yes, being self-employed doesn’t disqualify you. When making loan decisions, we consider various factors, including income and financial stability. Contact your local branch to see what documents you’ll need to provide to be considered if you are self-employed.

Yes. Making timely payments on your installment loan can positively impact your credit over time.

Our loan approval process is quick and efficient. In many cases, you can get approved on the same day. Contact your local branch for specific details.

Yes, our installment loans are flexible, allowing you to use the funds for various purposes such as unexpected expenses, home repairs, or debt consolidation.
We accept government-issued photo IDs, such as driver’s licenses or state ID cards, as valid identification for loan applications.

To inquire about the status of your loan application, please contact your local branch, and our team will be happy to assist you.

We offer free, no-obligation estimates for tax preparation. Additionally, qualifying customers may benefit from our Tax Advance loan, allowing you to receive your money promptly.

We welcome first-time borrowers to apply for loans. Our loan experts can guide you through the application process and answer any questions you may have. Two of the factors we consider applicant loan qualifications are stability and ability.

We take the security of your information seriously. Our branches follow strict privacy protocols. Here is a link to our Privacy Policy and Terms & Conditions.

*Subject to our most liberal credit policies.

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