Customer Assistance

Need Help With Your Sunset Finance Account?

We’re here to help. If you are a current Sunset Finance customer and have a question about your loan, payment, account, or local office, the fastest way to get assistance is to contact your local branch directly.

Our branch teams are best equipped to answer account-specific questions, help with payment or billing information, and provide the personal service you need.

For the quickest help, please call or visit your local Sunset Finance or Flight Finance branch during regular business hours.

How to Get Customer Support

Call Your Local Branch

If you have a question about your loan, payment due date, account balance, or anything related to your current account, please call your local office. A team member will be able to help you directly.

Visit Your Local Office

Prefer to speak with someone in person? You are always welcome to visit your local Sunset Finance branch during regular business hours. Our team can help answer questions, review your options, and point you in the right direction.

Looking for General service Information?

For general questions about personal loans, tax preparation, tax advance loans, or other Sunset Finance services, visit our Frequently Asked Questions page.

Common Customer Questions

Please call or visit your local Sunset Finance or Flight Finance branch. For your privacy and security, account-specific questions should be handled directly with your branch team.

To make sure your message is received and handled correctly, please contact your local branch directly by phone or in person. The website is not the best place to communicate about payment plans, payment timing, or account-specific details.

Please contact your local branch during regular business hours to discuss payment options and timing. Your branch team can provide the most accurate information for your account.

Use our branch locator to find the Sunset Finance office nearest you. You’ll be able to view location details and contact information for your local office. Make sure you contact teh location you obtained your loan or tax services from.

Need a Loan?

If you’re interested in a personal installment loan, we’re here to help you take the next step. Complete the quick form below, and your information will be sent to the Sunset Finance branch closest to you. From there, a local team member will reach out to gather more information and walk you through the process.

This form is for loan interest purposes only and does not guarantee approval. Your information will not be submitted unless the form is completed.

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KIND WORDS FROM OUR CUSTOMERS

“The ladies in the office are very professional and very helpful. They have positive attitudes and is good at what they do.”

Marquis W.
Sunset Finance of Thomson

“I love doing business with Sunset in Walterboro because everyone is friendly and courteous. They are very helpful and work with me whenever I am in need."”

Natalie F.
Sunset Finance of Walterboro

“Sunset of Columbus has Exceptional Service & Genuine Support-A company that truly Cares!”

Janay B.
Sunset Finance of Columbus

"Love this place. Always happy to see you. Very Pleasant to work with. Have helped me several times in a pinch."

Deborah D.
Sunset Finance of Douglasville

“I have been a customer at Sunset Anderson for a while and really love the customer service these women here gave upon opening my account. I will refer anybody to them because of their great customer service.”

Beverly B.
Sunset Finance of Anderson

”Very quick and easy process!! Great customer service!”

Tatum J.
Flight Finance of Stockbridge

“Honest, helpful, & very friendly ! Highly recommend my friends at Sunset!”

Kenneth J.
Sunset Finance of Greenwood

“The team at Sunset Finance in Gainesville GA are the best. So nice and everything we fast and efficient. Payments are very low and if you communicate they work with you. Thank you guys!”

Nameka T.
Sunset Finance of Gainesville

“Very friendly and helpful service. Awesome staff and very understanding of life situations. Thank y’all so much for the help you all provided.”

Tiffany S.
Sunset Finance of Carrollton

We’re in the business of helping people